1. Introduction

Welcome to Terrum (hereinafter "App", "website", "we", "our", or "us"). This Privacy Policy is designed to help you understand how we collect, use, share, and protect your personal information when you use our app and related services. By using the App, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. User-Provided Information: When you create an account or use our App, we may collect certain information you provide, such as your name, email address, username, profile picture, and other user-generated content.

2.2. Automatically Collected Information: We may collect certain information automatically, including your device type, operating system, IP address, and usage patterns while interacting with our App.

2.3. Location Information: With your consent, we may collect and process information about your approximate location based on your device's IP address or other methods.

2.4. Contact forms: When you get in touch with us (for instance, through a contact form or email), we gather personal information. The specific information collected through a contact form can be reviewed in the relevant form within the app. This information is stored and utilised solely to address your inquiry, establish communication with you, and manage the related technical aspects.

3. How We Use Your Information

3.1. Provide and Improve Services: We use your information to operate, maintain, and improve our App, develop new features, and personalise your experience.

3.2. Communications: We may use your email address to send you updates, announcements, and other communications related to the App. You can opt out of these communications at any time.

3.3. Analytics: We may use aggregated, anonymized data for analytical purposes to understand user behaviour and preferences.

4. Sharing Your Information

4.1. Publicly Shared Information: Any information you share publicly on the App, such as posts, comments, and profile information, will be viewable by other users.

4.2. Third-Party Service Providers: We may share your information with trusted third-party service provider(s) to assist us in delivering and improving our services (e.g., hosting, analytics, customer support).

4.3. Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, as well as those of our users and the public.

5. Your Choices

5.1. Account Settings: You can manage your account settings, including privacy preferences, profile information, and communication preferences, within the App.

5.2. Data Access and Deletion: You can request access to the personal information we hold about you and request its deletion by emailing to abhishek@terrum.in. However, certain information may be retained for legal and legitimate business purposes.

6. Security

We take reasonable measures to protect your information from unauthorised access, loss, misuse, or alteration. However, no method of data transmission over the internet is completely secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or through the App.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at abhishek@terrum.in.

9. Grievance Officer

If you have any concerns, complaints, or grievances regarding your privacy or the handling of your personal information, the contact details of the Grievance Officer are provided below:

Name: Mr. Abhishek AN

Email: abhishek@terrum.in